Sunday, August 7, 2022

Louis Santoro Insurance coverage Company Is All About Teamwork

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The Louis Santoro Insurance coverage Company Crew from left, Michelle Koller, Workplace Supervisor Marcella Martinez, proprietor Lou Santoro and his spouse and associate Pat Santoro, Juan Martinez and beloved workforce mascot Rusty. Photograph by Carol A. Clark/ladailypost.com

By BONNIE J. GORDON
Los Alamos Day by day Publish

bjgordon@ladailypost.com

State Farm Insurance coverage is celebrating its 100th anniversary this 12 months. The corporate was based June 7, 1922, by farmer G.J. Mecherle to offer ample, inexpensive auto insurance coverage for farmers. The corporate added to its choices with life, hearth and householders insurance coverage. By 1956 State Farm was the primary residence insurance coverage firm within the nation and stays so at present. State Farm is also the primary auto insurance coverage firm within the U.S.

Nearer to residence, the Louis Santoro Insurance coverage Company is celebrating its nineteenth 12 months of enterprise in Los Alamos.

“After I retired as a State Farm Vice President, in 2003 a buddy requested me to assist out in Los Alamos for a few years as a result of two brokers there have been retiring,” Lou stated. “these two years have passed by so quick it has now become the 19th 12 months. I’ve received no plans to retire. I don’t take into account this work.”

Lou grew up in a New York Metropolis orphanage, which he credit together with his sturdy price ethic and can to succeed. The orphanage was created in 1876 by Fr. John Christopher Drumgoole, who bought the 138-acre Bennett farm, 4 adjoining farms, and property fronting the Raritan Bay in an space between Nice Plains and Tottenville. In complete, Mount Loretto comprised about 400 acres and was residence to 800 kids. Mount Loretto was previously the biggest childcare establishment within the U.S.

After highschool commencement Lou left the New York to attend faculty within the mid-west. Throughout faculty, Lou went to work as an intern at a neighborhood insurance coverage Company. He realized he’d discovered his calling. Lou joined State Farm in 1977.

“I’ve all the time appreciated the corporate,” he stated. “They’ve been nice to work for.”

A spotlight of his profession is qualifying as a member of the Lifetime Presidents Membership. This effort requires the agent to complete within the prime 50 brokers from a area of 18,000 brokers every year for 5 consecutive years.  

When Lou opened his company in 2004 his core perception was to create consciousness on the varied wants for insurance coverage and be greater than only a gross sales group. In different phrases empower his purchasers of their decision-making course of versus simply promoting them a product. With this philosophy he developed his workforce to do the identical. By way of the years three of his workforce members have gone on to grow to be State Farm Brokers.

Lou met his spouse Pat in 1968 and married in 1971 whereas in faculty. She’s been his associate in enterprise and in life since then. Pat has been very concerned within the Los Alamos enterprise because it opened. She stated that assembly folks from completely different cultures is her favourite a part of the enterprise.

Pat first knew Lou was the one for her once they occurred to be at a school dance on the identical time.

“The man I used to be with didn’t wish to dance, simply speak,” Pat stated. “Lou got here as much as me and requested me if I needed to speak or dance, I instructed him I needed to bounce so off we went, and we’ve been dancing since 1968.”

Pat stated that Lou is a pleasant, outgoing particular person and he likes serving to folks.

“The primary praise I get is on my workforce,” Lou stated. “I attempt to personally rent the precise workforce after which develop them, we rent angle, then train aptitude.”

The company is greater than a job to the individuals who work right here. All of them harassed that their workforce is a household.

Workplace Supervisor Marcella Martinez got here to work on the company simply two months after Lou opened the workplace.

“I get pleasure from what I do,” Marcella stated. “We’re a household. Prospects are available, we deal with them like household, too. Lou is so supportive. When life occurs, all of us help one another. Lou has been my mentor. He taught me easy methods to handle and easy methods to be affected person with folks. I’m right here and I’m not going anyplace.”

Juan Martinez met Lou when he was 11 years outdated.

“Lou would pay me to wash the workplace,” Juan stated.

“I get pleasure from working right here,” he stated. “Lou could be very supportive. I get pleasure from educating the purchasers about their insurance coverage wants. The workforce is a household.”

Michelle Koller has been on the company since September 2016.

“I get pleasure from serving to the purchasers and creating consciousness about their insurance coverage wants,” she stated. “When our purchasers buy life insurance coverage, it’s nice to know the consumer is assured in buying a product that their household might be taken care of in time of want.”

State Farm’s slogan “like a superb neighbor State Farm is there” and the workforce strives to stay by that each day.

State Farm Founder George J. Mecherle with the primary automotive he insured 100 years in the past. Mecherle was a farmer who turned an insurance coverage agent and based State Farm after changing into dissatisfied with the insurance coverage charges charged to farmers, as these charges included the dangers of metropolis drivers. ‘If I can promote one coverage, I can promote one million,’ Mecherle stated. Courtesy picture/Louis Santoro Insurance coverage Company



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