KANSAS CITY, Mo. — Commerce Financial institution clients are inspired to go online and verify their accounts.
Dozens of the financial institution’s clients reported deposit and fee points Friday morning.
Many shoppers mentioned they contacted the financial institution after discovering their paychecks weren’t deposited into their accounts. They reported some fee transactions hadn’t processed both.
In an announcement to clients, Commerce Financial institution mentioned it’s conscious of the issue, and mentioned it is a matter with the corporate’s nightly processing.
“We apologize for the inconvenience; we’re working to repair the problem as shortly as doable. We sincerely apologize for any inconvenience; we all know this has created challenges for our clients,” Commerce Financial institution posted on Fb.
A spokesperson for Commerce Financial institution mentioned it resolved the problem round 1 p.m.
It warned clients might expertise transient disruptions to On-line Banking and Cell Banking logins as the corporate completes system processing Friday.
The financial institution asks clients who’re impacted by the problem to go to a financial institution department, or name buyer care at 877-278-1744 for assist resolving the problem.
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